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Notes on shipping better feedback loops
The Tellback Blog

Tellback Blog

Product-led writing on client feedback, in-app bug reports, voice notes, screenshots, and dev-ready task handoff.

📎 New: voice-note handoff for agencies
FeaturedClient Feedback

How to collect client feedback without WhatsApp chaos

Agencies lose hours every week chasing screenshots in WhatsApp threads. Here's the workflow we recommend — and why voice notes changed how our own clients report bugs.

AC
Alex Chen·Jul 4, 2026· 9 min
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Latest posts

Showing 5 of 71 posts
Comparisons·Jun 28, 2026
Marker.io vs Tellback: which in-app feedback tool ships fewer bugs?

Both tools capture screenshots and console errors — but only one turns feedback into dev-ready tasks with voice notes attached.

Alex Chen·8 min
How-to·Jun 20, 2026
Capture console errors from real users without touching your code

A step-by-step walkthrough for surfacing browser console errors alongside the click that caused them.

Mia Rodrigues·6 min
How-to·Jun 14, 2026
Turning voice-note feedback into Linear tasks in under 60 seconds

Founders don't have time to translate a rambling voice note into a ticket. Here's how Tellback does it automatically.

Mia Rodrigues·5 min
Founder Stories·Jun 4, 2026
Why we replaced our support inbox with a 'reply-with-context' button

The story of scrapping a 4-person support ops process and replacing it with a widget the whole team actually reads.

Alex Chen·7 min
Changelog·May 29, 2026
Changelog #24 — Voice notes, Sentry sync, and a new task webhook

What shipped this sprint, and the one thing we cut.

Mia Rodrigues·3 min
Weekly notes on building better feedback loops
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A widget your users press once. Screenshots, console errors, network trace, and an optional voice note — sent to Linear as a dev-ready task.

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In-app feedback for SaaS teams and agencies. Screenshots, voice notes, and dev-ready tasks.

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